1. Leadership/Senior Management Workshop

• Improvement possibilities in projects
• The three rules of Critical Chain
• Concerto software walk-through
• High level solution (policies, processes and practices)
• Implementation targets
• Core team nomination

2. Concerto Critical Chain and Solution Design

• Planning and execution challenges
  
• Uncertainties and their impact
  
• The project vicious cycle
  
• Work Time versus Total Cycle Time
  
• The three rules of Critical Chain
  
• Overview of Concerto software
  
• Management Solution Design
  • How the three rules are applied
  • Management processes
  • Data model and software usage
  • Key changes
  • Roles and responsibilities
• Operational Measurements

3. Implementation Planning and Management

• Implementation goals
  
• Implementation obstacles based on solution design
  
• Implementation activities and checklists
  
• Implementation roles and responsibilities
  
• Implementation management and review processes

4. Concerto Installation and System Administration

• Overview of the Concerto database, Web Server, Application Server, desktop clients and web clients
  
• Installation and testing with Realization's test data and client’s sample data
  
• Logging of results and diagnosing problems
  
• User setup and administration
  
• Setting up various policies
  
• Setting up and monitoring batch processes
  
• Data backup and archiving

5. Concerto Project Planning

• Creating project networks and resource sheet
  • Network design considerations
    
  • Entering project information
    
  • Defining tasks and dependencies
    
  • Using checklists
    
  • Estimating task durations
    
  • Assigning resources
    
  • Creating calendars
    
  • Mitigating risks
    
• Hands-on building and validation of project networks
  • Project's intermediate objective
    
  • Project's final objective
    
  • Project risks, obstacles and constraints
    
  • Building and validating the network
    
• Critical chain analysis and buffering
  • Buffer sizing and placement
    
  • Identifying the Critical Chain in project
    
  • Cycle time analysis and What-Ifs
    
• Submitting projects to Concerto database
  
• Advantages and disadvantages in project templates
  
• Retrieving and modifying templates
  
• Project re-planning
  
• Modeling tips and guidelines
  • Standard and advanced options
    
  • Microsoft Project variables

6. Concerto Pipeline Planning

• Advantages of staggering projects
  
• Concerto process and role of the Master Scheduler
  
• Creating a global resource file in Concerto
  • Resource skill pools
    
  • Resource hierarchies
    
  • Calendars
    
• Pipeline analysis and planning with real projects
  • Planning Horizon
    
  • Load to capacity profiles
    
  • Identifying and selecting constraints / drums
    
  • Getting projected dates and testing impact
    
  • Accommodating project priorities
    
  • Using capacity buffers
    
  • Using Duration Reduction
    
• Committing plans to the central database

7. Concerto Execution Management

• Task Managers
  • Following task priorities
    
  • Active task management
    • Task preparation
      
    • Issue resolution
      
  • Managing and updating remaining durations
    
• Project Managers — Buffer recovery planning and management
  
• Resource Managers —Identifying and resolving bottlenecks

8. Concerto Overview

• Task Management Overview
  
• Project Management Overview
  
• Resource Management Overview
  
• Portfolio and Pipeline Status

9. Concerto Advanced Concepts

• Five focusing steps of TOC
  
• Project and resource modeling case studies
  • Modeling tips and guidelines
    
  • Different types of project configurations
    
  • Different ways to model resources
    
  • Level of details (task granularity)
    
• Implementation diagnostics
  
• Troubleshooting and analysis
  
• Hands-on exercises in Concerto Web setup
  • System parameters
    
  • Report integration
    
  • Users and privileges
    
  • Data maintenance
    
  • Report customization
    
• Group assignment (output is a complete database of projects, pipelined and buffer managed)
  • Analysis and high level solution design
    
  • Determine project and resource model
    
  • Detail out the management processes
    
  • Build Concerto database to demonstrate data model and management processes
    
• Process of ongoing improvement
  • Using delay reasons and the optional Execution Analysis module
    
  • Using the five focusing steps of TOC